Warranty Policy

Limited Warranty

● In order to serve our customers and subject to the following disclamers and limitations, intelamp provides the following limited warranty. All intelamp products are covered by this warranty and we make no other warranties.

● The warranty shall apply for 1 year from the date of original purchase. intelamp solar decorative lights (lawn lights, hedge lights, decorative light strings, decorative light strips, etc.) and intelamp solar lighting lamps (street lights, garden lights, floodlights, wall lights, induction lights, chandeliers, etc.) have a 1-year warranty period. Special extended warranty products are subject to written agreement.

● The warranty only covers products installed and maintained in accordance with the instructions we provide, and no warranty is made with respect to any of our products that are otherwise installed or maintained.

● Product dimensions listed are provided by our test and to our knowledge are as accurate as possible.

● The warranty does not cover products that have been exposed to toxic, nuclear, or corrosive environments, or where operating temperatures fall below -40 Celsius Degree or exceed 60 Celsius Degree or .

● Due to the unsuitability of many cleaning agents such aspects of our products as could be damaged by their use, for example glass and finishes, are specifically excluded from the terms of this warranty.

● intelamp is not responsible for warranty or commitment promised by resellers, agents, distributors or any other third parties. If they promised you some extra commitment or warranty, please ask for written documents to protect your rights and interests.

● Whether otherwise agreed or not, in no event will intelamp be responsible for any consequential, incidental, exemplary, or special damages, including any damages for lost data or lost profiles, arising from or relating to this limited warranty or the product, and intelamp’s total cumulative liability arising from or related to this limited warranty or the product will not exceed the amount actually paid for the product by you

● This warranty does not cover labor, shipping costs, removal or installation, nor does this warranty cover any product not expressly designated an OEM product when it is used as a component of and/or a finished good for a manufactured primary product without the prior written approval of intelamp.

Warranty Forfeiture

Warranty is void in the following situations:

● Defective product caused by drop, abuse, misuse, abnormal use (including failure to follow instructions relating to intelamp Product's usage)

● Costs or expenses made for removal or re-installation of the products

● Sample products

● Failure caused by nature, for example, fire, flood, lightning strike, earthquake or other external causes

● Indirect, special or consequential damages (such as but not limited to loss of revenue/profits or damage to property)

● Batteries (Except where warranty service is expressly provided)

● Defects or failures arising during shipment or due to alteration, misuse, negligence, accident, theft, defective maintenance, damage by and actions of others, or where adequate care has not been taken to prevent chemical, ice, or snow damage to the product shall not be covered by this warranty.

Disclaimer of implied warranties

● Except as set forth in the limited warranty or otherwise required by law, intelamp provides all products as is and disclaims all other express or implied warranties, including but not limited to implied warranties of merchantability or fitness for a particular propose and all such warranties are expressly disclaimed.

● If during the warranty period any intelamp product proves defective in materials or workmanship, or fails to meet our published performance specifications for the product, intelamp's liability for any breach of warranty shall be limited to repair or, at intelamp's option, replacement with a non-defective product of substantially similar specifications.

● This warranty covers, and intelamp is liable for only that warranty coverage and damages Specifically detailed above except as may otherwise be required by law, intelamp shall not be liable for indirect. Incidental or consequential damages, even if intelamp has been advised of the possibility of such damage. This disclaimer applies during and after the warranty period.

● If you discover a defect or malfunction during the period to which this warranty applies, repair or replacement is subject to the proper notification and consent of intelamp as indicated by the issuance of a Returned Merchandise Authorization (RMA) number.

Customer Support

We are sorry to learn that you are not 100% satisfied with your purchase. Please keep in mind that we are standing here if you have any questions about our products or service. You may reach us by:

Email: service@intelamp.com