FAQ

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

Keeping your solar lights clean ensures optimal performance and longevity. Here's a step-by-step guide. First, turn off the lights, then remove the solar panels, clean the solar panels, clean the light fixtures, check for debris, lastly, reassemble and test.

Use a soft cloth or sponge to wipe the surface gently. For stubborn dirt or grime, mix a small amount of mild dish soap with water. Dampen your cloth with the solution and gently scrub the panels. Rinse with clean water and dry with a soft cloth to prevent water spots.

While solar lights work best with direct sunlight, they can also function with indirect light, though with reduced efficiency. They convert sunlight into energy to power their lights, and even on cloudy days

You can charge solar lights without direct sunlight by utilizing artificial light sources like incandescent or LED bulbs, or by using a battery charger or battery pack.

To troubleshoot a PIR sensor solar light, first check the solar panel's cleanliness and placement, battery performance, and LED functionality. If the sensor isn't triggering, try cleaning the sensor, verifying wiring connections, and resetting the light.

Solar lights typically last 2 to 5 years, but intelamp solar lights have the top quality of components, environmental conditions, and maintenance, intelamp solar lights have a longer lifespan than similar products on the market.

The lighting duration depends on the battery capacity and Power of solar lights. A full charge of intelamp solar lights usually can light up 8-12hrs, longer than similar products. The detailed lighting time refers to specific solar lights parameter.

While solar lights can function with indirect sunlight or even under ambient light conditions, they charge and perform best when exposed to direct sunlight.

You can contact us through our contact page! We will be happy to assist you.