How to order?
- Open the product page for the product(s) of your choice
- Select the quantity, color, size and plug type of the product(s) that you would like to order and click “Add to Cart”
- Click "Check Out" in the pop-up window.
- In the following page, fill in your information (Email, Name, Shipping address) and click "Continue to Shipping Method"
- Click "Continue to payment method" on the next screen
- The last step is to enter your payment information and click "complete order" to finish the transaction and place your order with us.
- By creating an account on our website, you will be able to view your order information anytime you want.
- Simply login and check your account page, here you will find the tracking information for your order (located in your order history)
- If you did not yet create an account, or you would like to login, please click here.
What method of payments are accepted?
We accept PayPal and all major credit cards as secure payment methods.
How long does shipping take?
- We process and ship most of our orders within 48 hours.
- Based on our historical data, shipping time is around 3-18 days if you are using standard shipping.
- However, in rare occasions, your package may be delayed for circumstances beyond our control such as holidays and customs inspections.
- For more information about our shipping policy, please click here.
*Shipping times may be slightly delayed due to the COVID-19 pandemic. Shipping couriers are currently operating at a reduced capacity.
What if I made a mistake in the shipping address?
If vou have made a mistake in your shipping address please email sale5@intelamp.cn within 12 hours of placing your order. Please make the subject line 'Change of Address' and provide your full name, order number and corrected shipping address.
Last updated: September 2021
